Cancellation Policies

2024 Virtual Annual Conference

Payment for all fees is due at the time of registration. All fees are listed in U.S. dollars. International currency will be accepted at the exchange rate prevalent at the time of payment. All registration cancellations and refund requests must be made in writing to Cancellations processed by the registration deadline will be refunded. Cancellations processed by July 26, 2024, will be refunded, less a $50 processing charge. No credits or refunds will be issued after July 26.

Unpaid cancellation fees and no-shows are billed. Substitutions are gladly accepted at any time; to substitute an attendee, email

In the event of extenuating circumstances, CHEC reserves the exclusive right to modify, postpone/reschedule, or cancel this program. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. If a cancelled event cannot be rescheduled, CHEC will determine an equitable refund policy or credit all of the registration fees, after due consideration of circumstances and expenditures.

Expectations for Event Attendees

CHEC is committed to providing welcoming, safe, and inclusive learning environments at its conferences and events. During our programs, we want all participants to share ideas, network, and enjoy the company of others, and we recognize that our ability to create this experience depends on the appropriate conduct of all in attendance. 

Event participants, speakers, staff, volunteers, service providers, guests, and exhibitors are expected to uphold CHEC’s values and ethical standards of the profession. All members of the CHEC community are expected to be considerate; constructive; and professional.

CHEC reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without warning or refund, in response to any incident of unacceptable behavior.   

Videography and photography are prohibited. Photos and recordings are only allowed with the permission of the presenter. Any recording or photo should respect the presenter’s rights and not be disruptive. 

Media Release

Registrants understand that they may be the subject of photographs, audio recordings, or videos that will be taken during this event and that such media will be included in CHEC’s stock files. By registering, individuals grant CHEC or its designees permission to photograph and record them, and waive compensation or approval rights to the future use of media from this event.